Case Study

Wolfe Elevates Payment Disbursement Capabilities with Qolo’s Unified Platform

Overview

Background

Founded in 1995, Wolfe LLC is a leading provider of gift and incentive products, known for its innovative approach to the fintech and e-commerce space. As a leading issuer behind successful programs like PerfectGift.com, GiftYa, Gift Card Granny, and Give InKind, Wolfe has consistently pushed the envelope in delivering personalized and scalable solutions for its customers. With a broad portfolio of patents in the gift card and card-linked offer space, Wolfe has established itself as a pioneer in the industry.

Challenge

Managing increasing complexity

As Wolfe scaled its suite of gifting products, the company faced increasing complexity in managing multiple platforms for issuing and servicing. Each platform had limitations, creating inefficiencies and potentially negatively impacting the customer experience. The company recognized these headwinds could hinder customer satisfaction and scalability.

The primary challenge was finding a unified platform that could streamline card issuing and payment processing while meeting several key needs:

Real-time card fulfillment: Wolfe needed a system that could integrate with its fulfillment center to ensure fast and efficient delivery.

Fraud prevention: Fraud threats are high priority to mitigate, Wolfe required a platform with strong security measures to protect its products and customers.

Scalability and flexibility: Wolfe needed a payment infrastructure that could handle its current volume and scale with the company's growth, providing flexibility to adapt to future needs.

Our relationship with Qolo transcends the typical client-vendor dynamic.

Whether it’s addressing unforeseen issues or capitalizing on new opportunities, the Qolo team acts with speed and precision, ensuring that our operations run smoothly.

This level of responsiveness has been instrumental in maintaining our competitive edge and delivering exceptional service to our customers.

Jason Wolfe, CEO Founder of Wolfe

How we solved it

The solution

Wolfe partnered with Qolo to develop a secure and reliable card issuing solution tailored to meet their complex payment processing needs. Qolo’s platform streamlined critical aspects, including card creation, activation, and integration, enabling Wolfe to continue to deliver innovative solutions to its customers.

Drawing from over 25 years of expertise in gifting and payments, Jason Wolfe—creator of the first gift certificate/card site in 1999—brought a unique perspective to the partnership, recognizing Qolo as the ideal provider to address industry inefficiencies and power the next generation of gift card solutions.

By integrating Qolo’s API, Wolfe gained end-to-end control over the entire card lifecycle, from physical and digital card creation to real-time servicing, all within a seamless, unified system.

Wolfe chose Qolo for:

Speed to market: Qolo’s platform integrates unified ledger, card issuing, security, and reporting, helping Wolfe bring products to market faster.
Comprehensive Payment Capabilities: Qolo supports all essential payment methods, including card issuing and ACH, ensuring seamless transactions.
Tailored Flexibility: The platform is adaptable to Wolfe’s unique requirements and scalable to accommodate future growth.

What we achieved

Results

$600 million in processed payments

In partnership with Qolo, Wolfe has achieved significant milestones, including processing over $600 million in payment volume and producing over 6.6 million cards. This exceptional scale, combined with accuracy and reliability, underscores the strength of Qolo’s advanced technology and infrastructure.

Seamless integration

Together, Wolfe and Qolo have transformed operations by enabling real-time card activation and servicing. This seamless integration of physical and digital card issuance provides a distinct competitive edge, enhancing speed, efficiency, and customer satisfaction. By building a future-ready platform, the partnership continues to support growth, innovation, and shared success.

To highlight the scale of our collaboration, I would like to mention that Qolo has played a pivotal role in processing millions of cards with virtually ZERO error rate or down time. The success of our business is testament to their robust infrastructure, advanced technology, and unwavering commitment to excellence.

- Jason Wolfe - CEO and Founder of Wolfe

InsIghts

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